Customer Feedback...

We care about your concerns and always welcome your comments.

Win a bottle of Moet Chandon just for leaving a testimonial.

If you're happy with the service/products you received or if you wish to provide feedback on our service/products we'd love to hear from you. Complete the customer feedback form below and contribute to the ongoing review and development of our services. You can also contact us by:

Writing to The Printed Bag Shop, Office 1B, Planet Business Centre, Planet Place, Killingworth, Newcastle upon Tyne, NE12 6DY
Telephone on 0191 2687555
e-mailing us at customerfeedback@theprintedbagshop.co.uk
Completing our feedback form also available by post.

1) Customers Name:

2) Company:

3) Email Address:

4) How was the service you received while making your telephone enquiry?:

5) What was the length of time it took to get a response from your enquiry?:

6) Did you receive enough information in your quotation to make a decision?:

6a) If you answered almost or no what was missing from your quotation?

7) Were the prices you received competitive?:

8) How would you rate the ordering process?:

9) Was the staff that dealt with you helpful and polite?:

10) Did your order arrive on time?:

10a) If you answered 'arrived late' please tell us how late:

11) Was the quality of the product you bought...

12) Would you use The Printed Bag Shop again?:

13) If you answered no or definitely not, why?:

14) If you were happy with our service please leave us a short testimonial and you could win a free bottle of Moet chandon Next draw takes place on 31st August 2010 and the winner will be notified by email within 7 days of the draw. (Please note all entrants must be aged 18 or over)

If you have a complaint please write to us at the address above and it will be acknowledged within five working days of receipt and replied to within 21 working days of its acknowledgement.

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