Aurora Paper Bags
August 1, 2015

Customer Service: A Step Ahead of the Rest From The Printed Bag Shop

The Printed Bag Shop (PBS) is the UK’s leading supplier and importer of printed carrier bags. Not only do we offer our customers high quality bags in a range of sizes and materials, but we are also committed to offering the best customer service in the business.

There are many reasons why we are industry leaders. All of our bags are fully customisable, with a choice of high quality print options to make sure they make an impact and boost your brand.

We are also committed to helping the environment, offering fully degradable plastic carrier bags, a range of reusable paper bags, and high quality cotton and jute bags for life.

Free Samples

If you like the idea of doing business with us but aren’t sure which bags would best suit your needs, we are here to help. We can provide you with previous samples of a range of printed bags so you can experience the effect of our printed bags for yourself.

This service is offered free of charge, and samples will be posted by First Class mail on the same day as your request wherever possible.

Help with Design and Artwork

If you are an entrepreneur or small business and don’t have the resources to design or create artwork for your printed bags yourself, we offer a design service.

All you need to do is give us your ideas, scribbles or basic logos and our skilled designers will work with you to bring your brand to life.

Fast Track Delivery

Sometimes you have tight deadlines and need your printed bags ASAP.

Here at PBS, we offer a fast track ordering service that cuts production times by 50%, allowing you to jump the queue and get your order straight through to the factory.

This means that (once your artwork has been approved) you can expect delivery of your brand new printed bags in only 7-10 days. Great news if you have to organise an event at short notice!

Nominated Day Delivery

When you’re in the middle of planning an event it feels good to be in control. If the arrival of your printed bags is time-sensitive, we offer the option of nominating a day and time for delivery.

This takes the guesswork and worry out of waiting for your printed bags, and can be timed to fit perfectly with other things in your schedule.

You can choose to receive your bags the same day; the next day before 9:30am or noon; or Saturday before 9:30am or noon. It all depends on what suits you.

Printing Blocks

Repeat PBS customers can save time and money by taking advantage of our printing blocks service. We will store the printing blocks and screens we have made for previous orders and re-use them for each subsequent order.

This saves you money because every time you re-order the same printed bags you only have to pay for the new bags and delivery costs. If you ever need the blocks and screens yourself, we will be happy to send them to you at the cost of postage.


Sometimes you need a lot of printed bags but you have nowhere to store them yourself. Or you might want to take advantage of our best prices and buy in bulk.

We can help with your storage issues. PBS offers storage facilities for all our customers in our secure warehouse.

You can rest easy knowing that you won’t have to wait a long time to get your bags when you need them. Delivery only takes a matter of days, so you don’t have to plan far in advance.

This service is available to all our customers for a small charge. It’s great for saving space, time and money.

The Printed Bag Shop is committed to offering the best customer service in the business. To speak to one of our lovely team about our printed bags and services, including which is best for you, contact us on or 0191 268 7555.